Engagement Suite

Turn occasional readers
into loyal subscribers.

Understand who reads what, personalize what every reader sees, and know who is about to subscribe or leave. Built on the same first-party data you already use to sell ads.

Made for

Editors in chief
Reader revenue
Product teams
CEOs
New subscriberFrom a personalized offer
Churn risk flagged: re-engagement started
engage.yourmediahouse.com
ENGAGEMENT SUITE
Overview
Media analytics
Personalization
Subscriptions
Churn risk
Editorial insights
Personalization APIConnected to CMS
Your media houseEngagement overview
Start re-engagement flow
Readers this week412kall sites
Logged in31%of visits
Loyal readers86k3+ visits a week
At churn risk1,240subscribers flagged
Reader journeyLast 30 days
Occasional
Loyal
Logged in
Subscriber
Recommended for this reader
SportNew stadium plans approved
HousingPrices in your area this spring
LocalSchool places: what changes
Subscription OptimizationConversion and churn
Shown to readers who are readyYou have read 6 sport articles this weekGet every match report and analysis with a subscription.Subscribe
Churn risk, this week
Subscriber 10482High risk
Subscriber 22917Medium
Subscriber 31055Low
Understand

who reads, watches and listens to what

Personalize

what every reader sees

Convert

occasional visitors into subscribers

Keep

subscribers before they churn

The challenge

Easy to attract. Hard to keep.

Your journalism reaches more people than ever. Turning those visits into loyal readers and paying subscribers depends on showing the right content to the right person at the right time.

The reader journeyILLUSTRATIVE
Occasional visitorsArrive from search and social
Loyal readersCome back every week
Logged inKnown reader, stable ID
SubscribersPaying for the journalism
Every step down the funnel is a reader you already know something about.

The same front page for everyone

A loyal subscriber and a first-time visitor see the same articles in the same order. Neither gets what they came for.

Readers leave before they subscribe

Most visitors read a few articles and disappear. Without knowing who they are, you cannot give them a reason to come back.

Churn is spotted too late

You find out a subscriber was unhappy when the cancellation arrives, not while there is still time to win them back.

How it works

From page view to subscriber. Automatically.

Four steps from your first-party data to a more relevant experience for every reader.

01

Collect and enrich

The Data Suite collects every page view and adds context, interest and population data to each reader profile.

02

Understand

Media Analytics shows who reads what, and which topics turn occasional visitors into loyal readers.

03

Personalize

The Personalization API sends reader data to your CMS, so front pages, feeds and offers match each reader.

04

Convert and keep

Subscription offers reach the readers most likely to buy, and churn models flag subscribers at risk.

FROMNews sitesAppsLogins and subscriptionsPaywall
TOYour CMSNewslettersFront pageSubscription offers
The components

Four components. One reader journey.

01 · Media Analytics

Know who reads what, and why.

Combine on-site behaviour with enriched reader profiles to describe your audience by what drives their engagement. See who reads, watches and listens to what, across all your brands.

Media AnalyticsLast 30 days
AudienceLoyal readers, Gothenburg
Who they are
Families with kidsAge 30 to 44Homeowners
Share who read each topic
Local news82%
Sport64%
Housing51%
Food and drink38%
Personalization APIConnected
// your CMS asks for the reader profile
GET /personalization/reader
{
  "segments": [ "loyal", "sport", "housing" ],
  "subscriber": false,
  "propensity": "high"
}
Used in
Front page modules
Article recommendations
Newsletter content
Subscription offers
02 · Personalization API

Your data, in your CMS.

Expose Samhub reader data to your CMS and build personalization into the products you already have. Context, interest, population and login data in one setup, so you do not pay twice for the same technology.

03 · Subscription Optimization

The right offer. At the right moment.

Show subscription offers to the readers who are most likely to buy, with a widget tailored to each reader. Data models flag subscribers at risk, so re-engagement starts before they cancel.

Subscription OptimizationConversion and churn
Shown to readers who are readyYou have read 6 sport articles this weekGet every match report and analysis with a subscription.Subscribe
Churn risk, this week
Subscriber 10482High risk
Subscriber 22917Medium
Subscriber 31055Low
Personalized NewsfeedLive
For youUpdated as you read
SportDerby day: what the coach said after the matchBecause you read sport
HousingNew homes planned in your districtPopular with homeowners
LocalThe bakery that queues round the blockTrending near you
04 · Personalized Newsfeed

Show every reader why they should stay.

Build a tailored feed for every visitor that shows the value of your journalism. More relevant articles mean more page views, more loyal readers and more ad inventory to sell.

The tech is included

Built on the Data Suite. No extra tools to buy.

The Data Suite comes with every Samhub suite. The data you use for personalization is the same data you use to sell ads, so you never pay twice for the same technology.

Privacy by designReader data is pseudonymised and never stored in clear text.
EU-basedNo data needs to leave the EU. Samhub is based in Gothenburg, Sweden.
SamhubData SuiteAlways included
Data Management Platform
Customer Data Platform
Contextual analysis and targeting
Population and household enrichment
ID graph and ID management
Single script integration
FAQ

Questions from editorial and reader revenue

Something else on your mind? Talk to our team.

No. The Personalization API sends reader data to the CMS and front page you already use.

No. Editors decide what is published and where. Personalization works inside the modules and feeds you choose.

Your own first-party data: page views, context, interests and logins, enriched with population data. It is the same data the Data Suite collects for advertising.

Yes. Data models flag subscribers who are at risk, so you can start re-engagement campaigns before they cancel.

Yes. The Data Suite is included in every Samhub suite, so collection, consent, enrichment and the ID graph come with the Engagement Suite.

Grow subscriptions.
Keep your readers.

In 30 minutes we look at your traffic, your logins and your subscription funnel, and show where personalization could make the biggest difference.

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