Glossary/Audience data/Customer data platform (CDP)

What is a CDP (customer data platform)?

What a CDP does, how it compares to a DMP, and what publishers need from one.

Written by Samhub with the help of AI·Updated 13 Oct 2026·3 min read
Definition

A customer data platform (CDP) collects data from many sources and unifies it into one lasting profile per person, which other tools can then use.

What a CDP does

01

Collects

Web, app, subscription and CRM data.

02

Unifies

One profile per person across devices.

03

Segments

Audiences built from the profiles.

04

Activates

Sends audiences to email, ads and paywall.

CDP vs DMP

CDPDMP
DataKnown and anonymous, personalMostly anonymous
LifespanLong-lasting profilesShort-lived cookie data
Main useMarketing and customer journeysAd targeting
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What publishers need

Publishers need both sides: known readers for subscriptions and audiences for advertising. A data layer built for media handles both, without stitching a CDP and a DMP together.

+300%

Addressability at Stampen Media after moving its reader data into one layer with Samhub.

Frequently asked questions

They need what a CDP does: one profile per reader. Many general CDPs lack advertising features.

It can be, with a legal basis, consent and EU data storage.

A CDP built on top of your own data warehouse.

It varies a lot. Fewer integrations make it faster.

Related terms

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