Glossary/Ad sales/Insertion order (IO)

What is an insertion order (IO) in advertising?

What an insertion order is, what it should include, and how it is used alongside programmatic deals today.

Written by Samhub with the help of AI·Updated 13 Oct 2026·3 min read
Definition

An insertion order (IO) is the signed agreement between an advertiser, or its agency, and a publisher for a direct campaign. It sets what will run, where, when and at what price.

What an IO includes: a template outline

FieldExample
PartiesAdvertiser, agency, publisher
CampaignName, flight dates, goal
Placements and formatsDisplay 300×250, newsletter, sponsored article
TargetingAudience, location, devices
Volume and priceImpressions, CPM or fixed fee, total
TermsBilling, cancellation, makegoods, reporting

How IOs are used today

IOs still govern most direct campaigns. In programmatic guaranteed deals, the same terms are agreed but delivered through a deal ID instead of the publisher’s ad server.

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From IO to proof

An IO promises delivery. Advertisers increasingly ask what the campaign achieved. Agree up front which results you will report, and the IO becomes the start of a stronger relationship.

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Frequently asked questions

Yes, once signed it is the binding agreement for the campaign, often under standard terms.

Usually the agency or advertiser sends it, or the publisher sends one based on its proposal.

The IO terms decide, often a makegood with extra delivery.

Programmatic guaranteed deals often do. Open auction and PMP buys do not.

Related terms

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